Frequently Asked Questions

If you have any questions, please read through the sections below. If you still cannot find an answer, please reach out via our contact page or email us at support@fliiks.com.

Top Questions

What is Fliiks?

Fliiks is an on-demand smartphone photography platform that connects customers to nearby smartphone photographers (aka Fliiksters).

Our app is the fastest way to request a Fliikster to come to you, snap your photos, and receive those photos in just minutes after—all in one place. 

How do I get started and order photos?

Tap on the Fliiky icon at the bottom of the screen. Select your preferred options. Add a description to state any specifics you are looking for. Post the job.

You will receive your photos digitally in your app after the photo session is completed.

Do I need two accounts if I want to be both a photographer and a customer?

No, just one account. Photographers can also request photos from other photographers by tapping on the Fliiky icon at the bottom of the screen. 

If you are a customer, you can activate your photographer account by going to Profile and tapping “Activate Photographer Account.”

How do I report problems?

To report a specific person or account, you can do so in app as you are reviewing the portfolios by tapping on the three dot icon in the top right corner.

For other issues, visit our social media page or reach out to our support department via email at support@fliiks.com.

Is Fliiks free to download?

Yes. Fliiks is free to download. Payment is only required after you place a job request.

Questions For

Photographers

How do I sign up as a Photographer on Fliiks?

Download the Fliiks App and create your account using your phone number. Select “Get Paid to Take Photos,” enter your profile info and tax identification information. Add your profile photo and short bio. Build your Fliiks portfolio with up to 20 images to increase your chances of getting awarded a job.

What are the requirements to become a photographer on Fliiks?

Anyone with a phone can become a Fliikster and start getting photo jobs on Fliiks. You only need to upload some recent photos you’ve taken to stand out to your customers.

How do I get awarded a job on Fliiks?

First, submit your portfolio for review by responding to a new job request.
Under New Requests, tap on a job to view details. Accept the job, ensure you have set up payment details, and tap on “Finish.” Under Accepted Requests, you can view all the jobs you’ve responded to that are still pending. 

Once a pending job moves to your Active Contracts tab, you have been awarded the job.
Pending requests become contracts when a customer selects you to take photos.

How much do I make as a photographer on Fliiks?

Fliiks photographers can earn up to 60% of the package amount.

Are Fliiks photographers employees of Fliiks?

Fliiks photographers are not employees but are contractors. You will now be a part of a community connected through customer-to-customer engagement.

I'm not seeing any customer requests, what can I do?

You may be in an area where Fliiks has not officially launched yet. We are currently focused on growing Fliiks communities in populated areas. If you would like to see Fliiks launched in your area, please email us at support@fliiks.com.

You can help grow our community by sharing Fliiks with friends, family and community in your area.

If I’m not a professional photographer, but I love taking photos, can I still join Fliiks?

Yes! Anyone can join the Fliiks community.

Questions For

Customers

How do I sign up as a Customer on Fliiks?

Download the Fliiks App and create your account using your phone number. Select “Get Photos” and enter your profile info. Add your profile photo so photographers can easily recognize you in person. Tap on the Fliiky icon to create a new request.

How do I create a job and get photos?

First, log in, then click on the Fliiky icon at the bottom of the screen. Select your preferred options. Add a description to state any specifics you are looking for.

Once the job is completed, you will receive your photos digitally in your app after the photo session is completed.

How and when will I receive my images?

Fliiks photographers will upload your photos directly to your Fliiks account after your photo session is complete.  

Are my paid albums saved on Fliiks? How long are they saved for? 

Yes, they are saved to the Fliiks cloud. Your photos purchased on Fliiks are available for as long as you have an account open. If you delete your account, your content is also deleted. Please download and backup your images before deleting your account. 

How many photos can I take during a Fliiks Session?

Unlimited photos can be shot within your purchased time frame.

I’m not seeing any available photographers in my area, what can I do?

You may be in an area where Fliiks has not officially launched yet. We are currently focused on growing Fliiks communities in populated areas. If you would like to see Fliiks in your area, please email us at support@fliiks.com.

You can help grow our community by sharing Fliiks with friends, family and community in your area.

Can I speak with the photographer before the job starts?

Yes. Once a photographer has been awarded a job, both parties will be able to call or text each other. 

What do I do if my photographer cancels my scheduled session at the last minute, or doesn’t show?

If a photographer cancels the session, please select another available photographer through the app.

Questions About

Cameras

Do I have to only use the Fliiks Camera?

No. Customers have the choice of choosing between the Fliiks camera and the photographer’s native camera app when they are creating the job request.

What’s the difference between using the Native Camera App vs Fliiks Camera?

Native Camera App

Native Camera App has more optimizations and camera settings which help take better photos, however photos will be stored in photographer's phone gallery before they are uploaded to the Fliiks job.

Fliiks Camera

Fliiks Camera has an added layer of security. Photos are not saved locally to the photographer's phone gallery.

Questions About

Payment

At what point does my credit card get charged?

Your credit card will be charged when your Fliiks session is completed.

When do I receive my payout in Fliiks?

The 1st and the 15th of the month. Subject to change with future updates.

What’s the refund process like?

Currently Fliiks does not offer refunds on completed jobs. Customers or photographers can only cancel the job up to 5 minutes before. Once the session begins, you cannot cancel.  

If you are unhappy with the service provided, please leave a detailed review and email support@fliiks.com.

What payment methods are available within the app?

Apple Pay, Google Pay, Bank Account Transfers, and Debit Cards & Credit Cards.

Questions About

Fliiks Albums

Can other people see my Fliiks albums?

No, your albums are private, not public-facing. Only your profile is visible to photographers. 

Can I edit my Fliiks albums?

Only the album titles of the photos you purchased are editable. These albums are not public-facing. 

Is there any way to edit the photos taken through Fliiks?

We are currently in development of an AI integration and editing software to get the best possible product that you've ordered.

What happens if I accidentally deleted my photos on Fliiks? 

You cannot delete photos or albums in your Fliiks account. If you have accidentally deleted your whole account, we have no way to recover your images. 

Please ensure you download the photos you wish to keep before uninstalling the app.

Other General

Questions

How can I edit my profile information?

To edit profile information, go to “Profile > My Account”. 

Do I need to be connected to the internet to use Fliiks? 

Yes, you need cellular data or wi-fi to use Fliiks.

Are there any age restrictions for getting paid through the app?

There are no age restrictions, however if you are under 18 users must have parental consent.

What are the safety features in Fliiks?

As we grow, we will improve our safety features within the app. At this time, we don’t have any built in features. Please seek 911 for any serious issues. Please use your best judgement and enjoy the app in safe, highly populated areas. 

What permissions does Fliiks need and why? 

Access to your camera, local storage and location services are required to use Fliiks.

Fliiks is a GPS-based application that connects you with other users in your area.